Frequently Asked Questions
Everything you need to know about shopping with UNTAG
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but usually arrive within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress until it arrives at your door.
Are your materials sustainably sourced?
UNTAG is committed to ethical fashion. We prioritize organic cotton and recycled fabrics in our collections to reduce our environmental footprint.